Founded in 1999, Callstream has built a solid reputation as a leading solutions provider to the UK’s contact centre marketplace. Callstream has many household names within its client portfolio that operate in the Insurance, Retail, Travel and Leisure sectors.
CEO Mick Crosthwaite served in 21 SAS alongside Bear Grylls. Mick started his entrepreneurial career in 2005 at Bluebell Telecom and grew Bluebell by 600% over five years. In 2010 the company received private equity investment from Octopus Investments and YFM Equity Partners and merged Bluebell with Callstream. Fast tracked with this investment, Callstream has experienced over 300% growth since 2010.
Commenting on the value of his military background, Mick said “Since 2005, we have acquired seven companies and raised external investment three times. My military training always taught me to never give up and always keep a good sense of humour. Over the last eight years that resilience has really helped me get through the tough times.”